Your Call Is Very Important To Us…
It’s mid-morning. I’m at work. Usually, I’m the guy who’s putting people on hold, but today the tables have been turned and it’s been me sitting there, listening to the music, waiting.
During one of my ‘on hold’ reveries, it occurred to me – given the right circumstances, I could probably wait on hold for a long, long time.
What are the right circumstances? Well, I like options. The recording could saying something like, “Someone should be along right away. In the meantime, if you would like some Epistrophy, please press 1.”
Or, “This won’t be the longest ever, but you should get comfortable. How about a little Blue Monk? Then press 2, okay?”
Or, “Gosh, this is going to be a long one, but do you know about Thelonious Monk: Straight No Chaser? Oh man, are you ever in for a treat! Just press 3.”